Frequently Asked Questions
General Questions
General questions about how we manage your property
Lettings
Questions about how we manage new lettings
Maintenance
Questions about repairs and maintenance
Inspections
How we manage and report on inspections
General Questions
General questions about how we manage your property
Inspections are essential to ensure your home is being well looked after and identify any issues early. Our staff use custom inspection software to ensure the inspection covers all areas of concern and actively compares against the condition at the previous inspection.
Following the inspection, you’ll receive notice of any items requiring your attention, and you can access any of your reports through the KITT App.
You can choose how often you want us to inspect a property.
Most insurance companies require landlords to do inspections at least quarterly in order to maintain cover, so by default we schedule these every three months. Our systems ensure these requirements are met by automatically scheduling an inspection at a convenient time for the tenants.
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Lettings
Questions about how we manage new lettings
Inspections are essential to ensure your home is being well looked after and identify any issues early. Our staff use custom inspection software to ensure the inspection covers all areas of concern and actively compares against the condition at the previous inspection.
Following the inspection, you’ll receive notice of any items requiring your attention, and you can access any of your reports through the KITT App.
You can choose how often you want us to inspect a property.
Most insurance companies require landlords to do inspections at least quarterly in order to maintain cover, so by default we schedule these every three months. Our systems ensure these requirements are met by automatically scheduling an inspection at a convenient time for the tenants.
Load More
Maintenance
Questions about repairs and maintenance
Inspections are essential to ensure your home is being well looked after and identify any issues early. Our staff use custom inspection software to ensure the inspection covers all areas of concern and actively compares against the condition at the previous inspection.
Following the inspection, you’ll receive notice of any items requiring your attention, and you can access any of your reports through the KITT App.
You can choose how often you want us to inspect a property.
Most insurance companies require landlords to do inspections at least quarterly in order to maintain cover, so by default we schedule these every three months. Our systems ensure these requirements are met by automatically scheduling an inspection at a convenient time for the tenants.
Load More
Inspections
How we manage and report on inspections
Inspections are essential to ensure your home is being well looked after and identify any issues early. Our staff use custom inspection software to ensure the inspection covers all areas of concern and actively compares against the condition at the previous inspection.
Following the inspection, you’ll receive notice of any items requiring your attention, and you can access any of your reports through the KITT App.
You can choose how often you want us to inspect a property.
Most insurance companies require landlords to do inspections at least quarterly in order to maintain cover, so by default we schedule these every three months. Our systems ensure these requirements are met by automatically scheduling an inspection at a convenient time for the tenants.